June 21, 2012
I have worked with guides in many countries so I have a sound basis to state that Thomson’s guides are the best. I reiterate my special appreciation of the Kilimanjaro trek guides. They operate in a most difficult environment, yet were consistently upbeat, helpful and encouraging to all of the trekkers.
First and most importantly, they were always genuinely concerned for our health and well being, this was evidenced by their regular checks on us while on the trek. They kept careful track that our water consumption was sufficient.
Second, they were all friendly and easy to talk (or in my case, also sing) with. They always consulted the group to ask how we felt about the schedule. For example, should we start at a certain time; stop for lunch now or push on; how should we plan dinner in relation to the geophysics lecture, as well as many other examples.
Third, the evening briefing about the next day’s agenda was well done, full of information and set clear expectations. We always knew what to expect the next day especially concerning the clothing we needed to wear.
Fourth, the overall organization was outstanding. Having been in command before, I recognize the skills necessary to make all the arrangements come off flawlessly. Camp was always set-up and broken down as expected. Meals, snacks and tea were always on time.
Fifth, it is important to commend the kitchen staff for an outstanding job. How in the world the cook produced the meals he did – high on the mountain with the limited equipment available – is amazing.
Sixth, overall organizational performance was magnificent. By this I mean being met initially at the airport to all the connections in between, including leaving at the airport. Vehicle drivers were all excellent. Our liaison in the US did a fine job supplying information and responding to inquiries.
Let me finish with a repetition of the outstanding job the guides did, without their superior performance all else would have been for naught.
Kilimanjaro Western Approach Route & Safari with The MIT Alumni Travel Program, February 2012
May 12, 2012
OK, you guys have totally spoiled me! Safari in 2009, Kilimanjaro in 2011 – you are now my gold standard for adventure travel. I just got back from 3 weeks in Patagonia (Argentina & Chile), it just wasn’t the same (camps, food, client service). I had to stop comparing this adventure to my previous trips with Thomson or drive myself crazy.
Thanks for doing things right!
Safari and Kilimanjaro Guest
March 8, 2012
The trip is one we will absolutely not forget. It was fantastic in every way. We can only say great things about all the people that touched us on behalf of Thomson Safaris.
As the trip progressed, I became more and more aware of the logistics involved with moving a family throughout Tanzania. I can honestly say that the Thomson Safari staff pulled it off without a hitch, they were available at every point, every transition was smooth and we were able to completely enjoy the experience without worrying about all the travel details.
As we spoke to people traveling with other travel companies, it became apparent that Thomson provides a superior service. Our guides, accommodations and our meals were far superior.
Kilimanjaro Umbwe Route & Safari, January 2012
February 15, 2012
This was a fantastic trip with a fantastic staff. Please congratulate and commend your guides, porters, and cooks for doing such a great job. We couldn’t have done it without them! Godlove and his crew should be highly commended.
Also comparing our guides to those we saw with other groups… there is no comparison! Ours were the best! It truly was a wonderful experience for us.
Kilimanjaro Western Approach Route, September 2011
July 22, 2011
The gear, single tent, and food were so beyond what I imagined. I realize that I was extremely fortunate to have climbed Kili with Thomson Safaris and that this is not the typical experience on the mountain.
I am also so thankful for the opportunity to have witnessed the work that everyone does on the mountain. I now can better understand the extent of the hard work that the mountain crew performs. I have nothing but high praises for the quality of work and care that was provided for me. Nashukuru sana (I am very grateful)!
Karen Valenti, Program Manager
Kilimanjaro Porters Assistance Project – Moshi, Tanzania
Karen monitors activities with the Partner for Responsible Travel Program. She is also Acting Director of IMEC in Moshi, Tanzania.
July 6, 2011
The food was mind blowing. Lasagna, Mexican food, ugali – all of it!
Kilimanjaro Grand Traverse Route & Safari, February 2011